Clients share their thoughts on our patent & trade mark attorneys

Great advise, very professional!

Mohammed Issak

I consulted with Joanne Li for trade mark matters. She is professional and a good listener. I told her my ideas about my trade mark. She understood my needs quickly and provided me with a few options to consider. Unlike other agents who are always pushing me to make a payment, she explained each option to me in detail. Another thing which I really appreciate is that Joanne always replies to messages or calls promptly, on the same day! I highly recommend Joanne Li and Baxter IP.

Lan Liu

Baxter IP (Mr. Martin Early & Mr. Warren Chandler) helped us (we are located in the US) with the reverse domain name hijacking, we have been fully successful in overcoming the domain name dispute on our AU Domain. They were able to prove deligently and the WIPO Member panelist agrees that the Complaint amounts to a case of reverse domain name hijacking in that they are trying to take our domain without a right to. Highly recommend any one this situation, even if you are located outside AU.

Prakash Kumar

It’s been a great experience working with Dr Qi Zhang on our patent application. His strategic thinking on patent and business strategies make it possible for us to maximize the value from our IP investment. Dr Qi Zhang is not a traditional patent attorney, but a trusted advisor!

Zemin Dong

Mike Biagio won our business upon our very first meeting – extending to us the courtesy of a free 2 hour “crash course” on how the complex world of patents works, breaking everything down in layman’s terms. Since then, we’ve had no regrets: Mike is always helpful, always professional, and an absolute pleasure to work with. I would happily recommend his services.

George Roditis

I had the pleasure of speaking with Mike Biagio, he was amazing, really helpful and accomodating. He took the time to explain everything in detail with me, the process, and what it would involve. I would highly recommend, even if you have questions or unsure of what assistance you require.


It has been a pleasure to interact with staff from Baxter IP. There was fantastic service provided and we very much appreciate the time spent on our questions.

Cole Hendrigan

When I first spoke with Paul Goodall regarding my idea, I knew I was in good hands. He explains the process quite well and he is very patient in answering all of my queries. He replies to my emails or calls promptly. He is not someone who charges you every time you talk to him or send you an email. He provides legitimate services and he is very professional in every angle. His sound advice is not to earn money but to further protect your idea. He will let you know if the process is not worth spending your money on to keep your costs down. He is not there to take your money but to see you succeed.

Thank you so much, Paul, for your all help and support and for being very patient with me. Always remember that Baxter IP and especially you are a big part of Koala Grippers’ journey. Thank you!

Koala Grippers

I am direct and sometimes accused of being blunt, so here it is. Apart from having a father and other friends and family who have been and are in the legal profession, my personal experience dealing with solicitors has been limited in my life to dealing with matters of family law. I have been completely disappointed and underwhelmed by the way in which they have not been open with me as a client. Unfortunately, the family law experience has been much like dealing with real estate agents. You just never know if they are actually on your side.

In sharp contrast, dealing with Baxter IP has been nothing but a pleasure. They have been only too willing with their time and advice and have been completely transparent and honest about potential outcomes and scenarios, positive and negative, whilst ensuring we had the full picture. An absolutely great experience for us as we register our first patent and trade mark. I would highly recommend Baxter IP to anybody who is seeking the utmost professional advice and support in this area of the law.

Damien Pound